Trauma Background and Resources
For support in a crisis please contact Lifeline on 13 11 14 or in an emergency please call 000
Other useful contacts can be found here
Other useful contacts can be found here
Foundations of Trauma Informed Services
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Creating a Safe Environment
Building Trust and Relationships 1. Actively listen 2. Set boundaries 3. Don’t promise what cannot be delivered 4. Always follow up if needed 5. Communicate clearly and openly 6. Answer honestly-especially if you don’t know something Person-Centred Approaches It is important to create an empowering relationship with someone being supported to enable them to have their own choices and control over their lives. It takes time to understand embrace each person’s goals and aspirations, their unique strengths as well as their support needs, including communication, problem solving a cognitive processes. Promoting Hope Hope can be created and fostered through
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